WEB APPLICATION OF SUPPORT AND CRM, NETWORK OF 10 TV/RADIO SALES REPS

CUSTOMER AND SOLUTION

Industrial manufacturing company with national coverage and a sales network of ten employees, who mainly develop a sales rep job. 

The company wanted to have commercial coverage throughout the country. The deployment plan was just beginning. 

However, each delegate area needed to have a very good knowledge of the product, because the product was very technical and the deals complex.

 Finally, as the staff were not in the centre, it was necessary to look for people with proven experience, therefore it was difficult to control their activity.

 All this increased personnel costs, and the cost of training for each sales rep.

Additional problems 

Each sales rep elaborated offers "their way". 

Sometimes technical errors occurred in the offer, had to be corrected by the technical department.

It could only be controlled by each sales rep "selling it", not knowing how worked or did not sell. 

SOLUTION PROVIDED 

Oceano IT offered a solution of consulting business organization, and development of a web-based architecture program. 

BENEFITS

Business

Cost reduction: 

• Costs were reduced by the newly selected staff, 10,000 Euros per year for each sales rep. 

• The cost of the solution was amortized in less than a year. 

• The formation of each new sales rep was cheaper, having a support tool. 

Gain a competitive advantage 

• The company acquired a real advantage over their competition. Currently have the best market coverage. 

• Today, four years later, its market share has risen to 30%, thanks to the strength of its sales network. 

Strengthen the company 

• Control of sales reps was facilitated by having recorded all of its business. 

• Errors in offers will be removed and with a unified format, strengthening the company's image.